Director of Operations

CT, Wallingford
Wallingford, CT
Depends on Experience 
Full Time


Qualified candidates will provide leadership to all Operations functions: Manufacturing, Planning, Supply Chain, and Maintenance for all North American Facilities (Wallingford, CT; Mesa, AZ; West Palm Beach, FL; and Nogales, Mexico).  This position is member of the Executive Management Team and is responsible for establishing an operation that will support a model of customer service, on time delivery, unquestioned product quality.

Essential Duties and Responsibilities

  • Oversee Assembly Manufacturing, Materials/Planning and Supply Chain
  • Direct reports include: site Operations Managers, Purchasing Manager and Global Materials Manager
  • Develop a strong and effective Operations team.  Provide positive and objective coaching/mentorship of team members
  • Implement an optimal organizational structure to grow and support the business
  • Focus on results: drive the team to achieve OTD, Quality and financial metrics including revenue and profitability targets
  • Strive for superior customer service (on-time delivery and responsiveness)
  • Promote a culture of continuous improvement through: rigorous root cause analysis, improvement initiatives and the application of Lean tools and techniques
  • Plan and recommend necessary resources to ensure success, including capital equipment, team members, appropriate facilities, effective infrastructure and materials
  • Promote environmental, health and safety philosophies and processes that reduce workplace injuries
  • Emphasize and reinforce TMS Core Values, EHS/Quality policies and Safety procedures
  • Participate in establishing Operations goals and objectives and monitor progress

Job Requirements

  • Minimum 10 years leadership experience in a manufacturing environment with responsibility for growing a customer-focused business
  • Bachelor’s Degree; Business or Engineering strongly preferred
  • MBA preferred
  • Experience managing a multi-site, global operation
  • Strong leadership skills with the ability to manage, teach, train and motivate others
  • Ability to thrive in a fast-paced, high growth industry; willing to be hands-on and take initiative
  • Excellent project management and problem-solving skills
  • Experience with Lean Manufacturing
  • Excellent computer skills, proficient in MS Office Suite
  • Solid communication skills
  • Strong orientation towards customer focus and teamwork
  • Travel up to 50% required

Equal Opportunity Employer - Disability and Veteran